Venue details
National Exhibition Centre
The Underpass
Birmingham
B40 1NT
United Kingdom

Event Industry
Customer Management

Event Type
Expo with Conference

Event Website
Visit event website

 

SME is Europe's only dedicated annual event for the field service market. It will celebrate its 28th Anniversary in 2012. Service Management Expo provides a unique opportunity for over 100 exhibitors to showcase the latest technologies, products and services to visitors from field service management, facilities management, finance, IT and operations, including:1. Service Management Software & Systems2. Workforce Optimisation & Scheduling 3. Tracking, GPS & Fleet Management4. Mobile Communications & Hardware5. Logistics & DistributionThe event is an essential diary date for anyone working within the service market as it is the only dedicated event across the whole of Europe.Features at Service Management Expo 2012 include: Over 100 Suppliers all there to showcase their latest products and services.The Vehicle Demonstration Zone, where visitors will experience the reality of vehicles connecting technology to field service, demonstrating how to utilise workforces further and increase brand presence in the field.The Solutions Theatre, where visitors can stop by for bite-size updates and demonstrations of the very latest technologies.The Networking Bar, where like minded industry peers meet to source new and beneficial partnerships, uncover answers to shared problems and make new acquaintances with the industry elite.The MCUG Training & Advice Clinic, where expert impartial consultants will be on hand to answer specific questions, free of charge. New for this year, various thirty-minute group tutorial/whiteboard sessions will also be held on the MCUG stand covering topics such as Data Communications, Mobile Workforce Management, Lone Working and Selecting Mobile Devices. All these sessions will be interactive.The SME 2012 Conference, which will take place alongside the Exhibition, will share business success, practical tips and know-how from industry experts. The focus of the 2012 conference has not yet been confirmed but the content will cover Strategy & Technology, Field Service & Operations and Mobile Communications and will educate visitors on detailed topics from CRM to GPS, optimised spares to telematic analytics and everything in between. Both the exhibition and conference are free to attend if registered prior to the show taking place. Entry on the day is £30